StackAI Support
This folder contains support-related artifacts, primarily the sanitized support report bundle generated by the CLI.
Generate a Support Bundle
stackai supportstackai support is an alias of stackai report.
The report is generated as a tarball (for example: stackai-report-YYYYMMDD_HHMMSS.tar.gz) and includes:
System information (OS, CPU, memory, disk)
Docker status (containers, images, networks, resource usage)
Service logs (sanitized)
Health checks (database connectivity checks)
Configuration snapshots (sanitized; secrets redacted)
What support should request (best practice)
Ask customers for the following, in order:
stackai supporttarballstackai versionandstackai infooutputA short symptom timeline (what failed, when it started, last known good)
Avoid requesting raw secrets unless explicitly required. If needed, request masked output first:
and only request stackai secrets --reveal with a clear justification.
Contact
Email: [email protected]
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