> For the complete documentation index, see [llms.txt](https://docs.stackai.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stackai.com/workflow-builder/apps/servicenow.md).

# ServiceNow

### Establishing a Connection 

#### 1. Connection Name

A user-friendly name for your connection. This helps you identify it among other connections in Stack AI.

#### 2. Instance URL

<figure><img src="/files/h7sMAqHQm9vOT3tVND0X" alt=""><figcaption></figcaption></figure>

Go to [developer.servicenow.com](https://developer.servicenow.com)

The URL in your browser’s address bar is your instance URL. It usually looks like: `https://<instance>.service-now.com`

#### 3. Username

In that same card, copy the username that is underneath the URL.

#### 4. Password

This is the password for the ServiceNow user account above. This is used together with the username for authentication.

Copy the password under "Current password."

#### 5. Client ID

In the video below, you will find how to generate a Client ID and Client Secret by creating an OAuth API endpoint. To follow the steps in the video guide, go to the homepage of your ServiceNow instance: `https://<instance>.service-now.com`

<figure><img src="/files/1Edksqaeanz7kotLzfKR" alt=""><figcaption></figcaption></figure>

#### 6. Client Secret

To get the client secret, click on the resource you've created and then click on the copy button to the right, next to Client Secret.


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